Rediscover Emerging from Crisis (2020)

2020 has been a year marked by uncertainty. After spending weeks in quarantine due to the COVID-19 crisis, we are re-entering a world marked by dramatic change. The pandemic has highlighted long-standing issues within our societies, healthcare systems, economies, and more. If thinking of the future sends your mind reeling, you aren’t alone.

You are not alone. That’s a powerful sentence, isn’t it? We founded the Business Agility Institute with a mission to empower people within organizations towards resilience and growth as the world continues to become more and more complex. Our goal is to walk alongside you and your organization–even as the future is murky–to move past the status quo into greater innovation. To us, “you are not alone” isn’t just an idea–it drives everything we do.

That’s why we hosted our first-ever virtual learning summit, called “Emerging from Crisis.” We know this is an unprecedented and disorienting time for many people within organizations around the world. So, we invited leaders to join us from varied backgrounds and business sectors who have walked through crises and come out the other side with hard-won lessons to share.

Rediscover the stories from Emerging from Crisis; 14 business leaders who walked through crisis and emerged stronger.

Case Studies

Hear from people who have gone through this journey already.

“Core Values and Agility Move SWA Through the Good & Challenging Times” | Emily Beatty & David Hawks

As we move through undoubtedly one of the most unprecedented crisis, how can the practices we learned from the Agile Teams strengthen Southwest's ability to adapt once again?

“Strategic Agility at DBS Bank” | Paul Cobban

Based in Singapore, Paul and his team are responsible for enabling the bank’s strategic agenda to build a strong digital foundation by driving ambitious innovation, data-driven decision making and an Agile start-up culture, anchored in excellence in customer and employee experiences.

“Leaning Into Culture During Times of Crisis” | Hollie Delaney

Join Hollie Delaney, Chief People Strategist for Zappos.com, and learn how Zappos navigates times of crisis by leaning into their culture and core values.

“Responding to Crises with People Oriented Leadership” | Pınar Kitapçı

The largest industrial conglomerate in Turkey, which is the only company in the country to enter the Fortune Global 500 list as of 2016, shares experience on overcoming hard times and staying on the growth path.

“Respond – Recover – Reimagine: Roadmap to the Future of Healthcare” | Dick Flanigan

As a senior vice president, Dick Flanigan holds general manager responsibilities over several strategic business areas for Cerner. Presently, he co-leads Cerner’s COVID-19 Enterprise Strategy Team.

“Scaling tooled mass production in weeks, not years” | Tim Buschur and Mike Tromans

How Toyota scaled to mass production of face shields in 3 weeks.

“Leadership in Crisis” | Sally Elatta

Sally Elatta, shares her story of leading her company (as founder) and her home country (as social change agent) in times of crisis.

“Player-focused strategy in times of crisis” | Marc Merrill

Riot games set out to be the most player-centric games company in the world. In this interview with Marc Merrill, we explore how this focus is expressed in their strategy?

Further Reading

Want to go deeper? Read (and watch) more details about specific areas of Business Agility.

“How The Crisis Will Affect Business Agility Itself” | Steve Denning

This talk will explore how the crisis will lead to a redefinition of business agility from operational to strategic agility and from agile teams to agile enterprises.

“Pandemic Magnifies the Virtue of Human Condition” | Fadi Khoury

Fadi shares his view on how the current pandemic magnifies the virtue of the human condition.

“The Future After COVID-19” | Jason Schenker

Jason Schenker, offers a futurist perspective into the potential long-term changes, challenges, and opportunities that the experience of COVID-19 is likely to present for over a dozen different critical fields and industries.

“Executive Led Agile Transformation” | Joe Justice

Joe will reflect on opportunities executive teams embraced at Bosch, Toyota, Siemens and others while leading agile transformations.

“Agility: How to Navigate the Unknown and Seize Opportunity in a World of Disruption” | Leo Tilman & General Jacoby (Ret.)

The need for defining agility as the organizational capacity to navigate disruption and change has been powerfully illustrated by the ongoing COVID-19 pandemic and the global recession.