Ways of Working114
Outcome Profile
The profile of an outcome defines the context, intent, and expectations for the team, division, or organisation.
Evan Leybourn
August 10, 2018
The profile of an outcome defines the context, intent, and expectations for the team, division, or organisation.
Evan Leybourn
August 10, 2018
Whether at the level of a team, division, or organisation, the continuous flow of activities is focused on changing outcomes (the benefits realised as a result of work) rather than outputs (the product of the work). An outcome is measured by its value to the organisation, whether direct and tangible or indirect and intangible. Outcomes are planned, slowly changing, and define the common direction of the organisation.
The profile of an outcome defines the context, intent, and expectations for the team, division, or organisation. While the characteristics of a profile will differ between organisations, at a minimum, it should contain the following:
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