Systems Thinking26

Insights from the 2020 Business Agility Report launch

2020 Business Agility Report: Responding to Disruption

Evan LeybournSally ElattaMartin FosterStephen DenningChristoph Stettina

September 19, 2020


Last year, we opened the Business Agility Report with the words “the world is changing faster than ever”. In 2020, these words do not seem enough. The world has changed beyond recognition; in profound and subtle ways, both positive and negative.

And yet, it is still the same world. Customer expectations continue to evolve; they seek new products, services, and experiences, and also expect greater social responsibility from companies. And despite record unemployment, employees continue to demand clarity, purpose, and meaning in their work.

It is in this context we launched the 2020 Business Agility Report on September 17th, 2020. Rewatch the insights and stories from report authors, analysts, and experts; Steve Denning, Sally Elatta, Martin Foster, Christoph Stettina, and Evan Leybourn.



Subscribe to “Emergence: the Journal of Business Agility”

Delivered to your mailbox four times a year, we bring together a curated selection of exclusive stories by great thinkers and practitioners from around the globe that you’ll only find in our publication.

These stories, research reports, and articles were selected to broaden your horizons and spark your creativity.

Subscribe now

BAI Individual Membership Benefits

  • Unrestricted access the business agility library

  • Download complete eBooks on the most pressing topics

  • Replay your favourite moments from any of the global Business Agility Conferences

  • Network with your peers from around the world

  • Member discount on your subscription to Emergence

Join now
1 / Infinity

1 year ago, 1 minute read

Probe your Organization!

2 years ago, 12 minutes read

Haier Elevation

3 years ago, 2 minutes read

Evan's Theory of Agile Constraints

You have NaN out of 5 free articles to read

Please subscribe and become a member to access the entire Business Agility Library without restriction.