Systems Thinking29

2022 Business Agility Report: Business in the New Normal

Martin Foster, Evan Leybourn

September 1, 2022


Organizations around the world are learning that as the pandemic abates new challenges arise. With the great resignation, looming economic uncertainty, and the unknown impact of war and climate change, the business environment will continue to be volatile. 

In order to thrive and survive in this new normal, the importance of business agility is manifestly clear.

This year, 296 organizations across the world contributed to the 2022 Business Agility Report. The results show that innovative approaches are required to overcome the systemic and ongoing challenges that organizations face. In this report, we learn that higher performing organizations are better able to continuously improve their ways of working, which benefits their customers, raises employee satisfaction, and ultimately improves their financial bottom line.

It is in this context we release the 2022 Business Agility Report.


We’re already starting to plan for the 2023 report. Complete the Business Agility Survey and have your voice included in next years global Business Agility Report. It will take you 15 minutes and, at the end, you can compare yourself to similar organisations who have already taken the survey.



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Like most Business Agility Institute research, this work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. You are free to share the material in any medium or format and adapt / build upon the material for any purpose, even commercially.

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Are You Ready to Uncover Your Agility?

The Business Agility Profile™ is a detailed, research-based snapshot of your organization’s Business Agility capabilities & behaviors.

Based on years of research and trusted insight, it delivers data-driven analysis highlighting what’s pushing your organization forward — and what’s pulling you back.

  • Understand where your organization is on its Business Agility journey today

  • See how your organization compares to a benchmark of 1300+ other companies

  • Know the most important next steps to further develop and grow

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