Systems Thinking30

2021 Business Agility Report: Rising to the Challenge

Martin Foster, Evan Leybourn

September 28, 2021


As organizations around the world continue to adapt to the ongoing and profound impact of COVID, the importance of business agility is made manifestly clear. 

This year, 254 organizations across the world contributed to the Business Agility Report. Over half of these organizations employed more than 1000 people. The results show that innovative responses are required to overcome the systemic and ongoing challenges arising from COVID. The benefits of business agility are clear: higher-performing organizations reported that they were best able to rise to these challenges while remaining true to their customers and purpose. 

It is in this context we release the 2021 Business Agility Report.

Download the report to learn more!


We’re already starting to plan for the 2022 report. Complete the Business Agility Survey and have your voice included in next years global Business Agility Report. It will take you 15 minutes and, at the end, you can compare yourself to similar organisations who have already taken the survey.


2021 Business Agility Report [EN] (PDF, 10.4 MB)  Download
2021 Business Agility Report downloadable graphics (ZIP, 4.10MB)


Want to hear from the report authors? Watch (or rewatch) the 2021 Business Agility Report announcement webinar from September 29, 2021 with Sally Elatta, Martin Foster, and Evan Leybourn. 

Creative Commons Licence


Like most Business Agility Institute research, this work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. You are free to share the material in any medium or format and adapt / build upon the material for any purpose, even commercially.

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Based on years of research and trusted insight, it delivers data-driven analysis highlighting what’s pushing your organization forward — and what’s pulling you back.

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