Systems Thinking27

2020 Business Agility Report: Responding to Disruption

Evan Leybourn,

September 17, 2020

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Last year, we opened the Business Agility Report with the words "the world is changing faster than ever". In 2020, these words do not seem enough. The world has changed beyond recognition; in profound and subtle ways, both positive and negative.

And yet, it is still the same world. Customer expectations continue to evolve; they seek new products, services, and experiences, and also expect greater social responsibility from companies. And despite record unemployment, employees continue to demand clarity, purpose, and meaning in their work.

It is in this context we release the 2020 Business Agility Report.

Download the report to learn more!

BUT FIRST

We’re already starting to plan for the 2021 report. Complete the Business Agility Survey and have your voice included in next years Global Business Agility Report. It will take you 15 minutes and, at the end, you can compare yourself to similar organisations who have already taken the survey. https://agilityhealthradar.com/business-agility-survey

 2020 Business Agility Report [EN] (PDF, 17.17MB)  Download
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Het Business Agility Rapport 2020 [NL] (PDF, 18.1MB)
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Creative Commons LicenceThis work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. You are free to share the material in any medium or format and adapt / build upon the material for any purpose, even commercially.

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