The funny thing about metrics and HR policies is that they work... sometimes they way they're intended. Qualitative data can help measure progress in your business agility transformation--but, where do you start? What is the best way to measure success?
Mike Carey shared his story about the importance of metrics as "part success story, part cautionary tale" at Business Agility 2020. He is a software engineer, tech manager, and Agile coach who has seen the power of metrics for good and for ill.
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