Ways of Working114

Relentless Improvement – Key to Business Agility

"Relentless Improvement: Key to Business Agility" | Jacob Viljoen

Jaco Viljoen

March 27, 2020


In the 2019 Business Agility Report, relentless improvement was identified as key to business agility. At one of the business units in FNB, the Exco team previously identified agility and continuous improvement as a strategic theme but struggled to change the culture to reflect that.

In this talk I will share our experience in implementing relentless (continuous) improvement as an organisational capability that was embedded into the culture through the way-of-work. I will discuss our innovative change management approach together with what worked and what did not work.

Jaco Viljoen | Agile Coach @ Discovery

Jaco Viljoen is a principal consultant at IndigoCube, South Africa, and is passionate about helping others do software development better, be it through successful Digital (Lean/Agile/DevOps) enterprise transformations, training or coaching, or achieving optimal business agility.

Download Materials


Are You Ready to Uncover Your Agility?

The Business Agility Profile™ is a detailed, research-based snapshot of your organization’s Business Agility capabilities & behaviors.

Based on years of research and trusted insight, it delivers data-driven analysis highlighting what’s pushing your organization forward — and what’s pulling you back.

  • Understand where your organization is on its Business Agility journey today

  • See how your organization compares to a benchmark of 1300+ other companies

  • Know the most important next steps to further develop and grow

The component MostRecentArticles has not been created yet.
The component LibraryHighlightsSmall has not been created yet.

You have NaN out of 5 free articles to read

Please subscribe and become a member to access the entire Business Agility Library without restriction.