Customer Obsession13
From Theory to Practice: Design Thinking That Drives Performance
From Theory to Practice: Design Thinking That Drives Performance
Monika Nelson
July 28, 2019
Monika Nelson
July 28, 2019
More organizations are looking to Design Thinking as a solutions-based approach to solve problems. While many agree on the concept, it can be challenging to adopt the methodology to make it work in a real world business setting. In this session you will learn how M&M’s Retail used Design Thinking to grow its B2B channel – taking them in a directions they didn’t expect and quicker than they thought possible.
CXO @ M&M'S Retail
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