Customer Obsession15

From Theory to Practice: Design Thinking That Drives Performance

From Theory to Practice: Design Thinking That Drives Performance

Monika Nelson

July 28, 2019

OverviewRelatedHighlight

More organizations are looking to Design Thinking as a solutions-based approach to solve problems. While many agree on the concept, it can be challenging to adopt the methodology to make it work in a real world business setting. In this session you will learn how M&M’s Retail used Design Thinking to grow its B2B channel – taking them in a directions they didn’t expect and quicker than they thought possible.

Monika Nelson

Monika NelsonCXO @ M&M'S Retail

Download

Share

Subscribe to “Emergence: the Journal of Business Agility”

Delivered to your mailbox four times a year, we bring together a curated selection of exclusive stories by great thinkers and practitioners from around the globe that you’ll only find in our publications.

These stories, research reports, and articles were selected to broaden your horizons and spark your creativity.

BAI Individual Membership Benefits

  • Unrestricted access the business agility library

  • Download complete eBooks on the most pressing topics

  • Replay your favourite moments from any of the global Business Agility Conferences

  • Network with your peers from around the world

  • Member discount on your subscription to Emergence

1 / Infinity

September 12, 2022, 54 seconds read time

2022 State of Agile Coaching

July 20, 2022, 17 minutes read time

Appreciating Natural Agility

July 10, 2020, 15 minutes read time

From Ensemble to Orchestra

December 5, 2020, 32 seconds read time

Leaning Into Culture During Times of Crisis

July 29, 2020, 26 minutes read time

Structural Agility

You have NaN out of 5 free articles to read

Please subscribe and become a member to access the entire Business Agility Library without restriction.