Business agility is a set of cultural and behavioral characteristics that span all aspects and interactions of an organizational system. It refers to the capabilities and willingness with which an entire organization is instinctively able to seize emerging and unforeseen opportunities for its customer’s benefit. The intention of which is to find ways to create an organization best able to fulfill its purpose, no matter what the future brings.
However, defining business agility is not simple. It is a continuum, where the question is not whether you have it, but rather how much you have and is it enough. There is no silver bullet or single framework, method, or system that can implement business agility - and, by definition, because an organization is a complex adaptive system, there can never be one. In most cases, even different business units need different approaches. Yet, while no two organizations follow the same journey, common patterns emerge.
In this talk, together we will explore these patterns to better understand the characteristics of an agile organization and those financial services firms who are doing it well.
Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next-generation of organizations. Companies that are agile, innovative and dynamic - perfectly designed to thrive in today’s unpredictable markets. As well as leading the Business Agility Institute, Evan is also the author of Directing the Agile Organization (2012) and #noprojects; a culture of continuous value (2018).
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