Getting Started with Business Agility in AIA

Business Agility is a complex undertaking and, at the scale of AIA, this is highly magnified.


This playlist is designed to amplify and accelerate the journey that AIA is on. Each of these research reports, references, and case studies have been carefully selected to highlight the breadth of what is possible.

The Domains of Business Agility

We define "Business Agility" as a set of organizational capabilities, behaviors, and ways of working that affords your business the freedom, flexibility, and resilience to achieve its purpose. No matter what the future brings.


The best place to start is the Domains of Business Agility. These are the defining cultural and behavioral characteristics of an agile organization. Spanning the entire organizational system, each domain is equally important, necessary, and interrelated. This model outlines what an organization needs so that it can seize emerging opportunities for its customers' benefit. » Learn More »


The Domains of Business Agility also offers a helpful guide throughout the transformation process, from just starting out to maturity.

What's the State of Business Agility?

Each year we publish the Business Agility Report. An analysis of the state of business agility from hundreds of organizations around the world. 


Compared to previous years, 2020 saw more organizations commence their business agility journey.  And those on the journey reported greater progress. Year-on-year, overall maturity has increased by 8%.


Respondents continue to report additional focus is required with leadership style,  vision and sponsorship.  Broader structural issues include organizational silos, alignment, and funding. Of special note, in the last two months of data collection for the 2020 report, many respondents indicated that their organizations were better positioned to adapt to COVID-19 due to their adoption of business agility.

Changing Business Systems

The following case studies and articles cover some of the most practical facets of business agility. Bringing agility across the organization and how People Ops (HR), Finance, and Portfolio Management can change.

June 14, 2022, 1 minute read time

Transforming Finance

Changing People

The roles of leaders and managers become more important as organizations flatten and teams work with greater accountability, authority, and autonomy. For their workforce, leaders and managers energize people, remove impediments, resolve conflicts, and communicate vision. The culture of the organization lives through them.

June 10, 2021, 32 seconds read time

Agile Leader

April 26, 2022, 15 minutes read time

Sony’s Servant Leadership Journey

Changing the Heart of Business

The following stories will help you understand what is means to become an agile organization and inspire the next stage of your journey. 

April 25, 2022, 12 minutes read time

Ancient Wisdom Shedding Light to a Culture of Growth

April 22, 2022, 14 minutes read time

Humanize Business from the Soul of Your Organization