Download the 2020 Business Agility Report

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  • Create Date September 16, 2020
  • Last Updated September 17, 2020

Download the 2020 Business Agility Report

Last year, we opened with the words “the world is changing faster than ever”. In 2020, these words do not seem enough. The world has changed beyond recognition; in profound and subtle ways, both positive and negative. And yet, it is still the same world. Customer expectations continue to evolve; they seek new products, services, and experiences, and also expect greater social responsibility from companies. And despite record unemployment, employees continue to demand clarity, purpose, and meaning in their work.

Recently, 433 respondents from 359 organizations around the world took part in the 2020 Business Agility Report. Respondents rated their progress and maturity while sharing insights on the challenges and successes along their journey.

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