Become a Certified Agile Organization™

Certification is a distinction which publicly recognizes those who have set themselves on the path towards greater business agility.

Whether you are just getting started or you've been on the journey for years, your organization is invited to become a Certified Agile Organization™ through the Business Agility Institute.

As the standards body for business agility, the Business Agility Institute has designed a progressive approach to organizational certification that reflects the nuances and complexity in assessing business agility. This unique approach recognizes that:

  1. Most organizations have a range of high and low capabilities in agility across the organization at the same time. It’s not just a matter of the “average” agility - but the range of excellence as well.
  2. Business agility is a continuum, not a state. It is misguided to define an arbitrary point where it begins or ends.
  3. Business agility is a set of cultural and behavioral capabilities (not specific processes or practices) that span all aspects and interactions of an organizational system.
  4. Business agility can be demonstrated in thousands of different ways and using different approaches, practices, frameworks, and operating models.

Therefore, the organization certification process will create a detailed model of your agility based on the expression of fundamental business agility characteristics and patterns – and the variance across the organization. This is what we are certifying.

How Do You Become Certified?

Step 1 — Determine Eligibility: Organizations must demonstrate an existing commitment and investment to business agility prior to beginning the organizational certification assessment.

Step 2 — Assessment: The pathways to certification starts with an assessment with BAI with supporting documentation and evidence (including employee engagement surveys, HR policies, and org charts) for evaluation.

Step 3 — Evaluation: The Business Agility Institute will conduct a detailed review and evaluation of the provided evidence and assessment data through our proprietary model. BAI experts will document these findings in a detailed report and grant you the title of Certified Agile Organization™, along with a separate star-rating publicly recognizing where your organization is on the journey to agility.

6 Reasons to Become Certified


Gaining Recognition

Be recognized for the progress you’ve made on your business agility journey and the benefits you’ve achieved for your shareholders, employees, and customers.


Measuring Progress

Understand your real business impact by measuring progress against key cultural and behavioral characteristics for business agility – not just the completion of transformational activities.


Forging Connections

Get connected with other Certified Agile Organizations around the world. Learn and share with each other to accelerate your own business agility journey.


Planning Next Steps

Gain insights into areas of your organization that need further focus and investment. Use this information in your strategic planning processes to create data-driven transformational goals and roadmaps.



See how you compare to nearly 1,000 organizations from around the world in the global business agility index.


Recruiting Talent

Attract the best talent to your organization by highlighting your great working culture and engaging work practices.


“This recognition encourages us to walk forward steadily and with confidence to maintain the leading status Dubai enjoys worldwide as part of the national efforts toward the next fifty years and the UAE Centennial Plan 2071. We are inspired by the wise vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai and look forward to achieving highest levels of agility to materialize this vision.”


~ Sultan bin Sulayem, DP World Group Chairman & CEO and Chairman of Ports, Customs and Free Zone Corporation

“We continuously develop our levels of agility within our vision of developing the customs field to achieve best results in facilitating global trade and protecting the society. The standards of the Dubai Government Excellence Program and the corporate agility model serve as the roadmap that we follow to achieve corporate agility. This renowned certification is reflective of our persistence and hard work."


~ Ahmed Mahboob Musabih, Director General of Dubai Customs

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Take the first step!

Contact us to determine your eligibility to become a Certified Agile Organization™